Returns & Exchanges
At FineLook, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items with original tags. If your new fashion piece isn't the perfect fit, we make the return process simple and transparent.
Return Process
- 1.Initiate Your Request
Log into your FineLook account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.
- 3.Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
