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Returns & Exchanges

At FineLook, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items with original tags. If your new fashion piece isn't the perfect fit, we make the return process simple and transparent.

Return Process

  • 1.
    Initiate Your Request

    Log into your FineLook account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Pack Your Items

    Place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unworn condition.

  • 3.
    Ship It Back

    Affix the prepaid return label to your package and drop it off at any authorized carrier location or schedule a home pickup.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.