Frequently Asked Questions
Everything you need to know about shopping with FineLook
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
FineLook is committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.